Frequently Asked Questions
Frequently Asked Questions
Take a pit stop at our Frequently Asked Questions, fellow adventurer, and discover everything you need to know about the Bottlini Plane Bottle.
Any lingering questions? We're all ears!
Bottle
No, the Bottlini Plane Water Bottle is designed with a water-tight seal to prevent leaks or spills.
Yes, the Bottlini Plane Water Bottle is designed with an easy-to-use flip-top lid that makes it accessible for even the littlest hands.
The Bottlini Plane Water Bottle can hold up to 9.8 ounces of liquid, making it perfect for kids.
Cleaning the Bottlini Plane Water Bottle is simple. Just hand wash it with warm, soapy water and a sponge or bottle brush.
Shipping
We understand that kids and parents alike are excited to get their hands on our Bottlini Plane Bottle. Once your order is placed, we'll work our magic to ensure it's shipped out to you as fast as possible. Shipping times can vary depending on your location, but typically, you can expect your bottle to arrive within 3-7 business days.
Good news! We offer free standard US shipping on all orders over $35.
Shipping fees vary depending on location.
Yes, we do! If you need your Bottlini Plane Bottle sooner than the standard shipping timeframe, we offer expedited shipping options at an additional cost. During the checkout process, you'll be able to choose the expedited shipping method that suits your needs.
While we do our best to ensure that your Bottlini Plane Bottle arrives safely, unforeseen circumstances can happen. If your package is lost or arrives damaged, please reach out to our customer service team right away. We'll work with you to resolve the issue and make sure you and your little one are satisfied.
We understand that sometimes plans change, and you may need to update your shipping address. If you need to make changes to your shipping address, please contact our customer service team as soon as possible. We'll do our best to accommodate your request, but keep in mind that once your order is shipped, we may not be able to make any changes.
Absolutely! Once your order is shipped, we'll send you an email with a tracking number. You can use this number to keep an eye on your package's journey and get a real-time update on its delivery status. We know how exciting it is to track your package - it's like playing detective!
We ship our Bottlini Plane Bottles worldwide, so wherever you are, we've got you covered!
Returns
When it comes to returns, we believe in keeping things simple. Hassle free returns within 30 days of purchase.
If you ever need to return your Kids Plane Bottle, just reach out, and we'll guide you through the process. Our goal is to put a smile on your little one's face, and we'll do whatever it takes to make that happen!
Please note that the bottle must be in its original condition, unused, and with all original packaging
To initiate a return, please reach out to our customer service team. They will guide you through the return process and provide you with the necessary instructions and return shipping information. We strive to make the return process as hassle-free as possible.
Once we receive and inspect the returned Bottlini Plane Bottle, we'll process the refund. The refund will be issued using the original payment method, and you should see the funds back in your account within 5-7 business days, depending on your bank's processing time.
We apologize if your bottle arrives damaged or defective. Please contact our customer service team immediately, and we'll take care of it for you.